This pillow is firm enough to provide good ergonomic back support, but has enough give to be comfortable on the skin. It is very useful for reading, computer work, or watching TV. I bought mine to serve as a headboard on my guest bed and it works perfectly. My guests could not say enough about how comfortable it was and they plan to order one for themselves.I chose a pillow with gray velvet fabric. The color is a rich, sophisticated gray and the texture of the fabric looks and feels luxurious. The cover is very well made and I can see that it will hold up to wear.The pillow spans the entire width of the bed which provides the most usable space and gives the bed refined look.The company was very easy to work with. I had a problem with my order and they promptly addressed the issue and resolved the problem. It's a great company with excellent products!